CallityLabs

技术栈规格

由 Voice AI 加速的高可用 VoIP 与 IMS Core 架构

Callity Insight turning a conversation into recommended actions
Intelligence into action

模块化、标准对齐的通信栈,为低时延媒体处理、自动意图抽取和安全电信路由而优化。

1

mVoIP IMS Gateway 与会话控制

处理高并发 SIP 注册、安全路由和符合运营商策略矩阵的动态会话准入。

2

AI MRF 媒体处理结构

提供实时 RTP 流锚定、低时延会议和与语音 AI 引擎集成的模块化媒体管线。

3

AI AS 实时语音层

编排复杂流式 ASR 和 TTS 流程,提供面向生产语音机器人的亚秒级上下文推理。

4

Commerce Intelligence Hub

实时分析对话媒体流,触发预测性业务逻辑和自动化用户触点。

Access LayerSIP/VoLTE endpoint ingressmVoIP IMS Gateway LayerSIP registration, routing, and admission controlMedia Fabric LayerRTP mixing and transcodingAI Voice IntelligenceASR/NLU/TTS processing pipelineCommerce IntelligenceIntent to conversion loopEnterprise Architecture Board
1

mVoIP IMS Gateway 与会话控制

处理高并发 SIP 注册、安全路由和符合运营商策略矩阵的动态会话准入。

Callity Insight

Enterprise Secure AI Call Intelligence

Callity Insight delivers secure AI-powered call analytics, real-time agent assistance, and enterprise-grade voice intelligence for mission-critical business communications.

01 · Signaling

SIP Layer

Controls the complete call lifecycle, tracing, routing, and live runtime configuration.

simul-sip / simul-server

  • INVITE · BYE · CANCEL
  • Caller / Callee sessions
  • Header parsing
  • Call-ID tracking
  • Reason headers & statistics

SIP Trace Module

  • Message search
  • Call-ID flow inspection
  • Raw traces for diagnostics

Runtime Config Manager

  • Service & routing settings
  • Live operational parameters
02 · Real-time Media

MRF / Media Layer

Processes bidirectional media in real time and branches audio streams for AI analysis.

simul-media

  • RTP & media sessions
  • Audio processing & forking
  • Recording & mixing
  • AI stream branching

Media AI Bridge

  • RTP → PCM
  • Audio chunks
  • Wake word & STT
  • TTS audio insertion

Streaming Gateway

  • RTSP · RTMP · HLS · DASH · WebRTC
03 · Intelligence

AI Engine

Understands speech, protects sensitive data, and analyzes conversational meaning and risk.

Speech Intelligence

  • Wake Word Detector
  • STT Engine
  • TTS Engine

Privacy & Reasoning

  • PII Detector
  • PII Masking Engine
  • LLM Processor

Conversation Analytics

  • Sentiment Analyzer
  • Risk Analyzer
04 · Observability

Analytics / ELK

Collects and analyzes call and service logs for operational visibility and diagnostics.

Data Pipeline

  • Filebeat
  • Logstash
  • Elasticsearch

Monitoring

  • Kibana
  • elk_monitor.html
05 · Operations

Operation Portal

Brings configuration, tracing, and monitoring together in one operational interface.

Integrated Operations

  • index.html
  • manage.html
  • trace.html
  • elk_monitor.html
SIP SignalingRTP / PCMSecure AIELK AnalyticsOperations