CallityLabs

Technology Stack Specifications

High-Availability VoIP and IMS Core Architecture Accelerated by Voice AI

Callity Insight turning a conversation into recommended actions
Intelligence into action

A modular, standards-aligned communication stack fine-tuned for low-latency media processing, automated intent extraction, and secure telecom routing.

1

mVoIP IMS Gateway & Session Control

Handles high-concurrency SIP registration, secure routing, and dynamic session admission aligned with carrier policy matrices.

2

AI MRF Media Processing Fabric

Provides real-time RTP stream anchoring, low-latency conferencing, and modular media pipelines integrated with speech AI engines.

3

AI AS Real-Time Voice Layer

Orchestrates complex streaming ASR and TTS flows with sub-second context-aware neural inference for production-ready voice bots.

4

Commerce Intelligence Hub

Analyzes conversational media streams in real time to trigger predictive business logic and automated user touchpoints.

Access LayerSIP/VoLTE endpoint ingressmVoIP IMS Gateway LayerSIP registration, routing, and admission controlMedia Fabric LayerRTP mixing and transcodingAI Voice IntelligenceASR/NLU/TTS processing pipelineCommerce IntelligenceIntent to conversion loopEnterprise Architecture Board
1

mVoIP IMS Gateway & Session Control

Handles high-concurrency SIP registration, secure routing, and dynamic session admission aligned with carrier policy matrices.

Callity Insight

Enterprise Secure AI Call Intelligence

Callity Insight delivers secure AI-powered call analytics, real-time agent assistance, and enterprise-grade voice intelligence for mission-critical business communications.

01 · Signaling

SIP Layer

Controls the complete call lifecycle, tracing, routing, and live runtime configuration.

simul-sip / simul-server

  • INVITE · BYE · CANCEL
  • Caller / Callee sessions
  • Header parsing
  • Call-ID tracking
  • Reason headers & statistics

SIP Trace Module

  • Message search
  • Call-ID flow inspection
  • Raw traces for diagnostics

Runtime Config Manager

  • Service & routing settings
  • Live operational parameters
02 · Real-time Media

MRF / Media Layer

Processes bidirectional media in real time and branches audio streams for AI analysis.

simul-media

  • RTP & media sessions
  • Audio processing & forking
  • Recording & mixing
  • AI stream branching

Media AI Bridge

  • RTP → PCM
  • Audio chunks
  • Wake word & STT
  • TTS audio insertion

Streaming Gateway

  • RTSP · RTMP · HLS · DASH · WebRTC
03 · Intelligence

AI Engine

Understands speech, protects sensitive data, and analyzes conversational meaning and risk.

Speech Intelligence

  • Wake Word Detector
  • STT Engine
  • TTS Engine

Privacy & Reasoning

  • PII Detector
  • PII Masking Engine
  • LLM Processor

Conversation Analytics

  • Sentiment Analyzer
  • Risk Analyzer
04 · Observability

Analytics / ELK

Collects and analyzes call and service logs for operational visibility and diagnostics.

Data Pipeline

  • Filebeat
  • Logstash
  • Elasticsearch

Monitoring

  • Kibana
  • elk_monitor.html
05 · Operations

Operation Portal

Brings configuration, tracing, and monitoring together in one operational interface.

Integrated Operations

  • index.html
  • manage.html
  • trace.html
  • elk_monitor.html
SIP SignalingRTP / PCMSecure AIELK AnalyticsOperations